Legal
Legal
Updated 2026-01-01
Unsolicited bulk messaging damages routes for every customer and is not tolerated.
Opt-in records
You must be able to show when and how each recipient consented.
Opt-out
Marketing traffic must offer an opt-out and honour it without delay. Suppression lists must be applied before every send.
Complaint handling
Operator complaints are investigated. Repeated complaints lead to suspension of the route or the account.
Legal documents are published in English and apply to all markets.