Legal
Legal
Updated 2026-01-01
How long each kind of record is kept, and why.
Message metadata
Recipient number, sender name, timestamp, status and cost are retained for the statutory accounting period so billing can be reconciled.
Message content
Retained for the period needed to support the account and resolve disputes, then removed.
Sign-in logs
Retained for security review and fraud prevention.
Deletion requests
Send requests to info@exerio.co. Records we must keep for accounting or legal reasons are named in the response.
Legal documents are published in English and apply to all markets.