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Frequently asked questions

The questions we get most often, answered plainly. If yours is not here, support on Telegram answers in minutes.

Support on Telegram
Live in 5 minutes
EUR per segment
Any sender ID

Getting an account

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

Choosing a sender name

You pick it per send. Some markets require the name to be registered first, and our team starts that with you when the account opens.

Understanding your history

Each message has its own status. Sent means it left, delivered means the phone confirmed it, insufficient balance means it was never sent because the funds ran out.

Sending from your own systems

Create an API key in your account and send the same messages from your software. Statuses come back the same way.

FAQ

Can anyone sign up?

No. Accounts are opened by our team after a short conversation on Telegram. There is no public registration.

How long does it take to get started?

Usually under five minutes from the first message to a live account.

Which countries can I send to?

252+ destinations worldwide, each with its own published price per segment.

Can I schedule messages?

Yes, for any future time, and you can cancel free of charge until the send starts.

How are numbers formatted?

Paste them however you have them. Local formats are converted to international automatically and duplicates removed.

Do emoji cost more?

They shorten the segment, so a message with an emoji may use more segments. The counter shows this while you type.

Can I get replies?

Yes, where a number is used as the sender. Replies are collected against the original message.

How do I pay?

You top up a prepaid balance from the credits page in your account.

Related pages

Still have a question?

Ask support on Telegram at @exerioco, answers come in minutes.