The short answer
Stop sending to that number the same day, find where the number came from and fix the source. One complaint honoured well prevents ten more.
Help centre · Car dealers and workshops
Handling a complaint for car dealers and workshops
Service reminders go out by post and get thrown away. Someone says they never signed up, now what? Stop sending to that number the same day, find where the number came from and fix the source. One complaint honoured well prevents ten more.
- Car dealers and workshops
- Handling a complaint
- Plain English
- Live in 5 minutes
Why car dealers and workshops ask this
Service reminders go out by post and get thrown away. It usually surfaces the first time a real list goes out, when service due notices, MOT reminders and pickup messages stop being a plan and become a send.
What it changes for you
Get this right and the outcome is a service book that fills itself. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Someone says they never signed up, now what?
Stop sending to that number the same day, find where the number came from and fix the source. One complaint honoured well prevents ten more.
Is this different for car dealers and workshops?
The mechanics are the same. What changes is the volume and the timing, because car dealers and workshops mostly send service due notices, MOT reminders and pickup messages.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
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Messaging for car dealers and workshops
Support on Telegram at @exerioco sets you up in under five minutes.