The short answer
Open Scheduled and cancel it. Nothing has been sent and nothing has been charged, so the balance is untouched.
Help centre · Delivery services
Cancelling a scheduled send for delivery services
Riders and customers both need the same update. What if I scheduled the wrong thing? Open Scheduled and cancel it. Nothing has been sent and nothing has been charged, so the balance is untouched.
- Delivery services
- Cancelling a scheduled send
- Plain English
- Live in 5 minutes
Why delivery services ask this
Riders and customers both need the same update. It usually surfaces the first time a real list goes out, when assignment notices, arrival messages and handover confirmations stop being a plan and become a send.
What it changes for you
Get this right and the outcome is orders that move without a phone call. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
What if I scheduled the wrong thing?
Open Scheduled and cancel it. Nothing has been sent and nothing has been charged, so the balance is untouched.
Is this different for delivery services?
The mechanics are the same. What changes is the volume and the timing, because delivery services mostly send assignment notices, arrival messages and handover confirmations.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Reading delivery statusDelivery servicesWhy a message still shows SentDelivery servicesSearching your historyDelivery servicesExporting historyDelivery servicesTopping up your balanceDelivery servicesHow billing worksDelivery servicesWhat Insufficient balance meansDelivery servicesWhat a message costs per countryDelivery services
Messaging for delivery services
Support on Telegram at @exerioco sets you up in under five minutes.