The short answer
People who gave you their number for this purpose, or who are already your customers for closely related messages. Bought lists are never acceptable.
Help centre · Delivery services
Consent in plain terms for delivery services
Riders and customers both need the same update. Who am I allowed to text? People who gave you their number for this purpose, or who are already your customers for closely related messages. Bought lists are never acceptable.
- Delivery services
- Consent in plain terms
- Plain English
- Live in 5 minutes
Why delivery services ask this
Riders and customers both need the same update. It usually surfaces the first time a real list goes out, when assignment notices, arrival messages and handover confirmations stop being a plan and become a send.
What it changes for you
Get this right and the outcome is orders that move without a phone call. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Who am I allowed to text?
People who gave you their number for this purpose, or who are already your customers for closely related messages. Bought lists are never acceptable.
Is this different for delivery services?
The mechanics are the same. What changes is the volume and the timing, because delivery services mostly send assignment notices, arrival messages and handover confirmations.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Quiet hours and timingDelivery servicesLinks inside messagesDelivery servicesWhy messages get filteredDelivery servicesKeeping a list cleanDelivery servicesSegmenting your audienceDelivery servicesMeasuring an SMS campaignDelivery servicesTesting two versionsDelivery servicesSending across bordersDelivery services
Messaging for delivery services
Support on Telegram at @exerioco sets you up in under five minutes.