The short answer
Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
Help centre · E-commerce stores
Rotating an API key for e-commerce stores
Email open rates keep falling while shipping questions keep arriving. How do I replace a key safely? Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
- E-commerce stores
- Rotating an API key
- Plain English
- Live in 5 minutes
Why e-commerce stores ask this
Email open rates keep falling while shipping questions keep arriving. It usually surfaces the first time a real list goes out, when order confirmations, dispatch notices, delivery windows and cart reminders stop being a plan and become a send.
What it changes for you
Get this right and the outcome is fewer support tickets and a measurable lift on recovered baskets. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
How do I replace a key safely?
Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
Is this different for e-commerce stores?
The mechanics are the same. What changes is the volume and the timing, because e-commerce stores mostly send order confirmations, dispatch notices, delivery windows and cart reminders.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
How the API behaves under loadE-commerce storesGetting status back automaticallyE-commerce storesTesting before a launchE-commerce storesSending one time codesE-commerce storesOne time code best practiceE-commerce storesAppointment reminders that workE-commerce storesDelivery and order updatesE-commerce storesAbandoned cart messagesE-commerce stores
Messaging for e-commerce stores
Support on Telegram at @exerioco sets you up in under five minutes.