The short answer
Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
Help centre · Event organisers
Rotating an API key for event organisers
Schedule changes reach the audience too late. How do I replace a key safely? Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
- Event organisers
- Rotating an API key
- Plain English
- Live in 5 minutes
Why event organisers ask this
Schedule changes reach the audience too late. It usually surfaces the first time a real list goes out, when ticket details, gate changes and on-sale announcements stop being a plan and become a send.
What it changes for you
Get this right and the outcome is an audience that knows before it arrives. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
How do I replace a key safely?
Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
Is this different for event organisers?
The mechanics are the same. What changes is the volume and the timing, because event organisers mostly send ticket details, gate changes and on-sale announcements.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
How the API behaves under loadEvent organisersGetting status back automaticallyEvent organisersTesting before a launchEvent organisersSending one time codesEvent organisersOne time code best practiceEvent organisersAppointment reminders that workEvent organisersDelivery and order updatesEvent organisersAbandoned cart messagesEvent organisers
Messaging for event organisers
Support on Telegram at @exerioco sets you up in under five minutes.