The short answer
No. Headers are optional. The importer finds the column holding phone numbers, normalises them and drops anything that cannot be a real number.
Help centre · Event organisers
Uploading a CSV for event organisers
Schedule changes reach the audience too late. Does my file need headers? No. Headers are optional. The importer finds the column holding phone numbers, normalises them and drops anything that cannot be a real number.
- Event organisers
- Uploading a CSV
- Plain English
- Live in 5 minutes
Why event organisers ask this
Schedule changes reach the audience too late. It usually surfaces the first time a real list goes out, when ticket details, gate changes and on-sale announcements stop being a plan and become a send.
What it changes for you
Get this right and the outcome is an audience that knows before it arrives. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Does my file need headers?
No. Headers are optional. The importer finds the column holding phone numbers, normalises them and drops anything that cannot be a real number.
Is this different for event organisers?
The mechanics are the same. What changes is the volume and the timing, because event organisers mostly send ticket details, gate changes and on-sale announcements.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Removing duplicates before a sendEvent organisersHow segments are countedEvent organisersEmoji and special charactersEvent organisersWriting a message that fitsEvent organisersScheduling a sendEvent organisersCancelling a scheduled sendEvent organisersReading delivery statusEvent organisersWhy a message still shows SentEvent organisers
Messaging for event organisers
Support on Telegram at @exerioco sets you up in under five minutes.