Help centre · Hotels

Handling opt outs for hotels

Guests arrive with questions the front desk already answered by email. Do I need an unsubscribe line? For marketing, yes. One short instruction is enough, and the request must be honoured before the next send goes out.

Hotels
Handling opt outs
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The short answer

For marketing, yes. One short instruction is enough, and the request must be honoured before the next send goes out.

Why hotels ask this

Guests arrive with questions the front desk already answered by email. It usually surfaces the first time a real list goes out, when check-in details, room ready notices and upgrade offers stop being a plan and become a send.

What it changes for you

Get this right and the outcome is smoother arrivals and more upsell taken. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.

Doing it in the platform

The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.

Getting started

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

FAQ

Do I need an unsubscribe line?

For marketing, yes. One short instruction is enough, and the request must be honoured before the next send goes out.

Is this different for hotels?

The mechanics are the same. What changes is the volume and the timing, because hotels mostly send check-in details, room ready notices and upgrade offers.

How do I get started?

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

Related pages

Messaging for hotels

Support on Telegram at @exerioco sets you up in under five minutes.