The short answer
The balance ran out mid list. Everything covered was sent, everything after it is marked Insufficient balance and was never attempted or charged.
Help centre · Marketplaces
What Insufficient balance means for marketplaces
Buyers and sellers both expect instant notification. Why did part of my campaign not send? The balance ran out mid list. Everything covered was sent, everything after it is marked Insufficient balance and was never attempted or charged.
- Marketplaces
- What Insufficient balance means
- Plain English
- Live in 5 minutes
Why marketplaces ask this
Buyers and sellers both expect instant notification. It usually surfaces the first time a real list goes out, when order alerts, message notices and payout confirmations stop being a plan and become a send.
What it changes for you
Get this right and the outcome is transactions that complete without chasing. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Why did part of my campaign not send?
The balance ran out mid list. Everything covered was sent, everything after it is marked Insufficient balance and was never attempted or charged.
Is this different for marketplaces?
The mechanics are the same. What changes is the volume and the timing, because marketplaces mostly send order alerts, message notices and payout confirmations.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
What a message costs per countryMarketplacesReading your credit ledgerMarketplacesCreating an API keyMarketplacesRotating an API keyMarketplacesHow the API behaves under loadMarketplacesGetting status back automaticallyMarketplacesTesting before a launchMarketplacesSending one time codesMarketplaces
Messaging for marketplaces
Support on Telegram at @exerioco sets you up in under five minutes.