The short answer
Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
Help centre · Operations managers
Removing duplicates before a send for operations managers
Staff who never open the work inbox. Will one person get the same message twice? Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
- Operations managers
- Removing duplicates before a send
- Plain English
- Live in 5 minutes
Why operations managers ask this
Staff who never open the work inbox. It usually surfaces the first time a real list goes out, when shift changes, cover requests and safety notices stop being a plan and become a send.
What it changes for you
Get this right and the outcome is a team that reads the notice before the shift. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Will one person get the same message twice?
Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
Is this different for operations managers?
The mechanics are the same. What changes is the volume and the timing, because operations managers mostly send shift changes, cover requests and safety notices.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
How segments are countedOperations managersEmoji and special charactersOperations managersWriting a message that fitsOperations managersScheduling a sendOperations managersCancelling a scheduled sendOperations managersReading delivery statusOperations managersWhy a message still shows SentOperations managersSearching your historyOperations managers
Messaging for operations managers
Support on Telegram at @exerioco sets you up in under five minutes.