The short answer
Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
Help centre · Operations managers
Rotating an API key for operations managers
Staff who never open the work inbox. How do I replace a key safely? Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
- Operations managers
- Rotating an API key
- Plain English
- Live in 5 minutes
Why operations managers ask this
Staff who never open the work inbox. It usually surfaces the first time a real list goes out, when shift changes, cover requests and safety notices stop being a plan and become a send.
What it changes for you
Get this right and the outcome is a team that reads the notice before the shift. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
How do I replace a key safely?
Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
Is this different for operations managers?
The mechanics are the same. What changes is the volume and the timing, because operations managers mostly send shift changes, cover requests and safety notices.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
How the API behaves under loadOperations managersGetting status back automaticallyOperations managersTesting before a launchOperations managersSending one time codesOperations managersOne time code best practiceOperations managersAppointment reminders that workOperations managersDelivery and order updatesOperations managersAbandoned cart messagesOperations managers
Messaging for operations managers
Support on Telegram at @exerioco sets you up in under five minutes.