The short answer
Within an hour while the intent is fresh, once. A second message the next day is the maximum before it reads as pressure.
Help centre · Campaign teams
Abandoned cart messages for campaign teams
Supporters need to hear it before the news does. How soon should I follow up? Within an hour while the intent is fresh, once. A second message the next day is the maximum before it reads as pressure.
- Campaign teams
- Abandoned cart messages
- Plain English
- Live in 5 minutes
Why campaign teams ask this
Supporters need to hear it before the news does. It usually surfaces the first time a real list goes out, when member updates, event invites and turnout reminders stop being a plan and become a send.
What it changes for you
Get this right and the outcome is supporters mobilised at the right hour. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
How soon should I follow up?
Within an hour while the intent is fresh, once. A second message the next day is the maximum before it reads as pressure.
Is this different for campaign teams?
The mechanics are the same. What changes is the volume and the timing, because campaign teams mostly send member updates, event invites and turnout reminders.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Running a flash sale by SMSCampaign teamsReaching candidates by SMSCampaign teamsEvent invitations and remindersCampaign teamsPayment and renewal remindersCampaign teamsWhen people replyCampaign teamsHandling opt outsCampaign teamsConsent in plain termsCampaign teamsQuiet hours and timingCampaign teams
Messaging for campaign teams
Support on Telegram at @exerioco sets you up in under five minutes.