The short answer
The full cost of a send is reserved when you press send and charged once as the job runs. Nothing is charged twice and nothing is charged for messages never attempted.
Help centre · Campaign teams
How billing works for campaign teams
Supporters need to hear it before the news does. When am I charged? The full cost of a send is reserved when you press send and charged once as the job runs. Nothing is charged twice and nothing is charged for messages never attempted.
- Campaign teams
- How billing works
- Plain English
- Live in 5 minutes
Why campaign teams ask this
Supporters need to hear it before the news does. It usually surfaces the first time a real list goes out, when member updates, event invites and turnout reminders stop being a plan and become a send.
What it changes for you
Get this right and the outcome is supporters mobilised at the right hour. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
When am I charged?
The full cost of a send is reserved when you press send and charged once as the job runs. Nothing is charged twice and nothing is charged for messages never attempted.
Is this different for campaign teams?
The mechanics are the same. What changes is the volume and the timing, because campaign teams mostly send member updates, event invites and turnout reminders.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
What Insufficient balance meansCampaign teamsWhat a message costs per countryCampaign teamsReading your credit ledgerCampaign teamsCreating an API keyCampaign teamsRotating an API keyCampaign teamsHow the API behaves under loadCampaign teamsGetting status back automaticallyCampaign teamsTesting before a launchCampaign teams
Messaging for campaign teams
Support on Telegram at @exerioco sets you up in under five minutes.