The short answer
The balance ran out mid list. Everything covered was sent, everything after it is marked Insufficient balance and was never attempted or charged.
Help centre · Restaurants
What Insufficient balance means for restaurants
Bookings that never turn up on a busy night. Why did part of my campaign not send? The balance ran out mid list. Everything covered was sent, everything after it is marked Insufficient balance and was never attempted or charged.
- Restaurants
- What Insufficient balance means
- Plain English
- Live in 5 minutes
Why restaurants ask this
Bookings that never turn up on a busy night. It usually surfaces the first time a real list goes out, when table confirmations, waitlist calls and quiet night offers stop being a plan and become a send.
What it changes for you
Get this right and the outcome is covers protected and last minute tables filled. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Why did part of my campaign not send?
The balance ran out mid list. Everything covered was sent, everything after it is marked Insufficient balance and was never attempted or charged.
Is this different for restaurants?
The mechanics are the same. What changes is the volume and the timing, because restaurants mostly send table confirmations, waitlist calls and quiet night offers.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Messaging for restaurants
Support on Telegram at @exerioco sets you up in under five minutes.