Help centre · Retail chains

Getting status back automatically for retail chains

Head office and stores both want to message the same customers. Do I have to poll for delivery? Statuses are kept against each message and can be read back, so your own system can stay in step without you watching a screen.

Retail chains
Getting status back automatically
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The short answer

Statuses are kept against each message and can be read back, so your own system can stay in step without you watching a screen.

Why retail chains ask this

Head office and stores both want to message the same customers. It usually surfaces the first time a real list goes out, when member days, promotions and store level offers stop being a plan and become a send.

What it changes for you

Get this right and the outcome is campaigns that show up in same week footfall. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.

Doing it in the platform

The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.

Getting started

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

FAQ

Do I have to poll for delivery?

Statuses are kept against each message and can be read back, so your own system can stay in step without you watching a screen.

Is this different for retail chains?

The mechanics are the same. What changes is the volume and the timing, because retail chains mostly send member days, promotions and store level offers.

How do I get started?

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

Related pages

Messaging for retail chains

Support on Telegram at @exerioco sets you up in under five minutes.