The short answer
Open Scheduled and cancel it. Nothing has been sent and nothing has been charged, so the balance is untouched.
Help centre · Security companies
Cancelling a scheduled send for security companies
An alarm is worthless if nobody is told. What if I scheduled the wrong thing? Open Scheduled and cancel it. Nothing has been sent and nothing has been charged, so the balance is untouched.
- Security companies
- Cancelling a scheduled send
- Plain English
- Live in 5 minutes
Why security companies ask this
An alarm is worthless if nobody is told. It usually surfaces the first time a real list goes out, when alarm notices, guard dispatch and all-clear messages stop being a plan and become a send.
What it changes for you
Get this right and the outcome is response times measured in seconds. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
What if I scheduled the wrong thing?
Open Scheduled and cancel it. Nothing has been sent and nothing has been charged, so the balance is untouched.
Is this different for security companies?
The mechanics are the same. What changes is the volume and the timing, because security companies mostly send alarm notices, guard dispatch and all-clear messages.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Reading delivery statusSecurity companiesWhy a message still shows SentSecurity companiesSearching your historySecurity companiesExporting historySecurity companiesTopping up your balanceSecurity companiesHow billing worksSecurity companiesWhat Insufficient balance meansSecurity companiesWhat a message costs per countrySecurity companies
Messaging for security companies
Support on Telegram at @exerioco sets you up in under five minutes.