Help centre · Subscription businesses

Handling opt outs for subscription businesses

Silent renewals become angry refunds. Do I need an unsubscribe line? For marketing, yes. One short instruction is enough, and the request must be honoured before the next send goes out.

Subscription businesses
Handling opt outs
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The short answer

For marketing, yes. One short instruction is enough, and the request must be honoured before the next send goes out.

Why subscription businesses ask this

Silent renewals become angry refunds. It usually surfaces the first time a real list goes out, when renewal notices, dispatch alerts and pause offers stop being a plan and become a send.

What it changes for you

Get this right and the outcome is renewals that stick and refunds that do not happen. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.

Doing it in the platform

The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.

Getting started

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

FAQ

Do I need an unsubscribe line?

For marketing, yes. One short instruction is enough, and the request must be honoured before the next send goes out.

Is this different for subscription businesses?

The mechanics are the same. What changes is the volume and the timing, because subscription businesses mostly send renewal notices, dispatch alerts and pause offers.

How do I get started?

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

Related pages

Messaging for subscription businesses

Support on Telegram at @exerioco sets you up in under five minutes.