The short answer
Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
Help centre · Ticketing platforms
Rotating an API key for ticketing platforms
On-sale moments create a spike nothing else has to handle. How do I replace a key safely? Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
- Ticketing platforms
- Rotating an API key
- Plain English
- Live in 5 minutes
Why ticketing platforms ask this
On-sale moments create a spike nothing else has to handle. It usually surfaces the first time a real list goes out, when on-sale alerts, purchase confirmations and entry details stop being a plan and become a send.
What it changes for you
Get this right and the outcome is sell-outs without a support queue. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
How do I replace a key safely?
Create the new key, deploy it, confirm traffic is flowing, then delete the old one. There is no downtime if you do it in that order.
Is this different for ticketing platforms?
The mechanics are the same. What changes is the volume and the timing, because ticketing platforms mostly send on-sale alerts, purchase confirmations and entry details.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
How the API behaves under loadTicketing platformsGetting status back automaticallyTicketing platformsTesting before a launchTicketing platformsSending one time codesTicketing platformsOne time code best practiceTicketing platformsAppointment reminders that workTicketing platformsDelivery and order updatesTicketing platformsAbandoned cart messagesTicketing platforms
Messaging for ticketing platforms
Support on Telegram at @exerioco sets you up in under five minutes.