Help centre

Getting a sender ID registered

How does registration work in strict markets? Support collects the company details and the intended text, files it with the market and tells you when the name is live. It is usually days rather than weeks.

Help centre
regulated markets
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The short answer

Support collects the company details and the intended text, files it with the market and tells you when the name is live. It is usually days rather than weeks.

Who this matters to

This comes up most often for regulated markets. It is one of the questions people ask in the first week and rarely think about again once it is set up.

Doing it in the platform

Everything described here happens on screen while you work: the segment count, the cost, the sender name and the status of every message. Nothing is hidden behind a report you have to request.

If something looks wrong

Support on Telegram at @exerioco answers in minutes and can look at a specific send with you rather than sending you a help article.

Getting started

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

FAQ

How does registration work in strict markets?

Support collects the company details and the intended text, files it with the market and tells you when the name is live. It is usually days rather than weeks.

Is there a support team I can ask?

Yes, a person on Telegram at @exerioco, not a ticket queue.

How do I get started?

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

Related pages

Still have a question?

Message support on Telegram at @exerioco and get a straight answer.