A known name gets opened
A commerce message from a familiar sender is read within minutes. An unknown number is ignored, reported or blocked, and you still paid for it.
Why · Commerce
Why send SMS as Zalando
Order tracking and returns messaging. When those messages arrive under a name your audience already knows, almost everything about the result changes.
- More messages read
- More replies
- Fewer complaints
- Commerce
The name is the proof
Order tracking and returns messaging. These messages carry codes, money, access or a deadline. The sender name is the only thing your reader can check before acting.
Fewer complaints, healthier sending
Messages that look legitimate are treated as legitimate. Recognised senders attract fewer complaints, which keeps your programme stable month after month.
One identity across every channel
The name on the SMS should match the app, the email and the receipt. Consistency cuts support questions and makes impersonation attempts obvious.
It is measurable
Send the same message from a number and from your name, then compare the exports. The difference in reads and replies shows up immediately.
Authorised senders only
eXerio sets up a sender name for the business that owns it, or for a partner with written permission. Posing as Zalando or anyone else is not allowed.
FAQ
Does a recognised sender name really help commerce messaging?
Yes. People open names they know, and recognised senders receive far fewer complaints than plain numbers.
Who may use the Zalando sender name?
Only the owner of that identity, or a partner with written authorisation. We confirm this before the first send.
How do I get started?
Message support on Telegram at @exerioco. Accounts are usually open in under five minutes.
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Set up your sender name
Support on Telegram at @exerioco gets you live in under five minutes.