The short answer
Use the name people already associate with you. Letters are limited to eleven characters, are not replyable, and a few markets want the name registered first.
Help centre · Clinics and practices
Choosing a sender ID for clinics and practices
Empty chairs from forgotten appointments. What name should recipients see? Use the name people already associate with you. Letters are limited to eleven characters, are not replyable, and a few markets want the name registered first.
- Clinics and practices
- Choosing a sender ID
- Plain English
- Live in 5 minutes
Why clinics and practices ask this
Empty chairs from forgotten appointments. It usually surfaces the first time a real list goes out, when appointment reminders, results ready notices and rebooking offers stop being a plan and become a send.
What it changes for you
Get this right and the outcome is fewer no-shows without more phone calls. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
What name should recipients see?
Use the name people already associate with you. Letters are limited to eleven characters, are not replyable, and a few markets want the name registered first.
Is this different for clinics and practices?
The mechanics are the same. What changes is the volume and the timing, because clinics and practices mostly send appointment reminders, results ready notices and rebooking offers.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Getting a sender ID registeredClinics and practicesNumber formats that workClinics and practicesUploading a CSVClinics and practicesRemoving duplicates before a sendClinics and practicesHow segments are countedClinics and practicesEmoji and special charactersClinics and practicesWriting a message that fitsClinics and practicesScheduling a sendClinics and practices
Messaging for clinics and practices
Support on Telegram at @exerioco sets you up in under five minutes.