The short answer
People who gave you their number for this purpose, or who are already your customers for closely related messages. Bought lists are never acceptable.
Help centre · Clinics and practices
Consent in plain terms for clinics and practices
Empty chairs from forgotten appointments. Who am I allowed to text? People who gave you their number for this purpose, or who are already your customers for closely related messages. Bought lists are never acceptable.
- Clinics and practices
- Consent in plain terms
- Plain English
- Live in 5 minutes
Why clinics and practices ask this
Empty chairs from forgotten appointments. It usually surfaces the first time a real list goes out, when appointment reminders, results ready notices and rebooking offers stop being a plan and become a send.
What it changes for you
Get this right and the outcome is fewer no-shows without more phone calls. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Who am I allowed to text?
People who gave you their number for this purpose, or who are already your customers for closely related messages. Bought lists are never acceptable.
Is this different for clinics and practices?
The mechanics are the same. What changes is the volume and the timing, because clinics and practices mostly send appointment reminders, results ready notices and rebooking offers.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Quiet hours and timingClinics and practicesLinks inside messagesClinics and practicesWhy messages get filteredClinics and practicesKeeping a list cleanClinics and practicesSegmenting your audienceClinics and practicesMeasuring an SMS campaignClinics and practicesTesting two versionsClinics and practicesSending across bordersClinics and practices
Messaging for clinics and practices
Support on Telegram at @exerioco sets you up in under five minutes.