The short answer
Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
Help centre · E-commerce stores
Removing duplicates before a send for e-commerce stores
Email open rates keep falling while shipping questions keep arriving. Will one person get the same message twice? Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
- E-commerce stores
- Removing duplicates before a send
- Plain English
- Live in 5 minutes
Why e-commerce stores ask this
Email open rates keep falling while shipping questions keep arriving. It usually surfaces the first time a real list goes out, when order confirmations, dispatch notices, delivery windows and cart reminders stop being a plan and become a send.
What it changes for you
Get this right and the outcome is fewer support tickets and a measurable lift on recovered baskets. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Will one person get the same message twice?
Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
Is this different for e-commerce stores?
The mechanics are the same. What changes is the volume and the timing, because e-commerce stores mostly send order confirmations, dispatch notices, delivery windows and cart reminders.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
How segments are countedE-commerce storesEmoji and special charactersE-commerce storesWriting a message that fitsE-commerce storesScheduling a sendE-commerce storesCancelling a scheduled sendE-commerce storesReading delivery statusE-commerce storesWhy a message still shows SentE-commerce storesSearching your historyE-commerce stores
Messaging for e-commerce stores
Support on Telegram at @exerioco sets you up in under five minutes.