The short answer
A letters based sender name cannot be replied to. When you need replies, tell support and they set you up with a number that accepts them.
Help centre · Fintech startups
When people reply for fintech startups
Every second of delay on a code is a dropped signup. Can recipients answer a message? A letters based sender name cannot be replied to. When you need replies, tell support and they set you up with a number that accepts them.
- Fintech startups
- When people reply
- Plain English
- Live in 5 minutes
Why fintech startups ask this
Every second of delay on a code is a dropped signup. It usually surfaces the first time a real list goes out, when verification codes, transaction alerts and fraud warnings stop being a plan and become a send.
What it changes for you
Get this right and the outcome is verification that finishes and fraud caught while it still matters. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Can recipients answer a message?
A letters based sender name cannot be replied to. When you need replies, tell support and they set you up with a number that accepts them.
Is this different for fintech startups?
The mechanics are the same. What changes is the volume and the timing, because fintech startups mostly send verification codes, transaction alerts and fraud warnings.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Handling opt outsFintech startupsConsent in plain termsFintech startupsQuiet hours and timingFintech startupsLinks inside messagesFintech startupsWhy messages get filteredFintech startupsKeeping a list cleanFintech startupsSegmenting your audienceFintech startupsMeasuring an SMS campaignFintech startups
Messaging for fintech startups
Support on Telegram at @exerioco sets you up in under five minutes.