The short answer
Five wrong attempts temporarily blocks the address for an hour. It clears on its own, or support can clear it sooner.
Help centre · iGaming operators
Locked out after failed logins for igaming operators
Player messaging has to look official and land in seconds. Why can I not log in? Five wrong attempts temporarily blocks the address for an hour. It clears on its own, or support can clear it sooner.
- iGaming operators
- Locked out after failed logins
- Plain English
- Live in 5 minutes
Why igaming operators ask this
Player messaging has to look official and land in seconds. It usually surfaces the first time a real list goes out, when deposit confirmations, bonus notices and account checks stop being a plan and become a send.
What it changes for you
Get this right and the outcome is players who act on the message the same session. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Why can I not log in?
Five wrong attempts temporarily blocks the address for an hour. It clears on its own, or support can clear it sooner.
Is this different for igaming operators?
The mechanics are the same. What changes is the volume and the timing, because igaming operators mostly send deposit confirmations, bonus notices and account checks.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Understanding RejectediGaming operatorsHandling a complaintiGaming operatorsKeeping records of consentiGaming operatorsHow long messages are keptiGaming operatorsInvoices and receiptsiGaming operatorsControlling spendiGaming operatorsChoosing the best send timeiGaming operatorsShort codes and long numbersiGaming operators
Messaging for igaming operators
Support on Telegram at @exerioco sets you up in under five minutes.