The short answer
The network gave back a final negative answer for that number. It is usually a number that no longer exists or cannot receive text.
Help centre · Marketing agencies
Understanding Rejected for marketing agencies
Several clients, several sender names, one invoice to explain. What does Rejected mean on a message? The network gave back a final negative answer for that number. It is usually a number that no longer exists or cannot receive text.
- Marketing agencies
- Understanding Rejected
- Plain English
- Live in 5 minutes
Why marketing agencies ask this
Several clients, several sender names, one invoice to explain. It usually surfaces the first time a real list goes out, when campaigns, flash offers and reactivation sequences per client stop being a plan and become a send.
What it changes for you
Get this right and the outcome is clean per client reporting and a predictable cost per campaign. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
What does Rejected mean on a message?
The network gave back a final negative answer for that number. It is usually a number that no longer exists or cannot receive text.
Is this different for marketing agencies?
The mechanics are the same. What changes is the volume and the timing, because marketing agencies mostly send campaigns, flash offers and reactivation sequences per client.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Handling a complaintMarketing agenciesKeeping records of consentMarketing agenciesHow long messages are keptMarketing agenciesInvoices and receiptsMarketing agenciesControlling spendMarketing agenciesChoosing the best send timeMarketing agenciesShort codes and long numbersMarketing agenciesMoving from another providerMarketing agencies
Messaging for marketing agencies
Support on Telegram at @exerioco sets you up in under five minutes.