The short answer
Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
Help centre · Campaign teams
Removing duplicates before a send for campaign teams
Supporters need to hear it before the news does. Will one person get the same message twice? Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
- Campaign teams
- Removing duplicates before a send
- Plain English
- Live in 5 minutes
Why campaign teams ask this
Supporters need to hear it before the news does. It usually surfaces the first time a real list goes out, when member updates, event invites and turnout reminders stop being a plan and become a send.
What it changes for you
Get this right and the outcome is supporters mobilised at the right hour. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Will one person get the same message twice?
Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
Is this different for campaign teams?
The mechanics are the same. What changes is the volume and the timing, because campaign teams mostly send member updates, event invites and turnout reminders.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
How segments are countedCampaign teamsEmoji and special charactersCampaign teamsWriting a message that fitsCampaign teamsScheduling a sendCampaign teamsCancelling a scheduled sendCampaign teamsReading delivery statusCampaign teamsWhy a message still shows SentCampaign teamsSearching your historyCampaign teams
Messaging for campaign teams
Support on Telegram at @exerioco sets you up in under five minutes.