The short answer
Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
Help centre · Public sector teams
Removing duplicates before a send for public sector teams
Notices must reach everybody and be provable afterwards. Will one person get the same message twice? Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
- Public sector teams
- Removing duplicates before a send
- Plain English
- Live in 5 minutes
Why public sector teams ask this
Notices must reach everybody and be provable afterwards. It usually surfaces the first time a real list goes out, when citizen notices, appointment reminders and emergency alerts stop being a plan and become a send.
What it changes for you
Get this right and the outcome is reach you can evidence in a report. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Will one person get the same message twice?
Duplicates are removed at import, so a number that appears five times in your file is charged and sent once.
Is this different for public sector teams?
The mechanics are the same. What changes is the volume and the timing, because public sector teams mostly send citizen notices, appointment reminders and emergency alerts.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
How segments are countedPublic sector teamsEmoji and special charactersPublic sector teamsWriting a message that fitsPublic sector teamsScheduling a sendPublic sector teamsCancelling a scheduled sendPublic sector teamsReading delivery statusPublic sector teamsWhy a message still shows SentPublic sector teamsSearching your historyPublic sector teams
Messaging for public sector teams
Support on Telegram at @exerioco sets you up in under five minutes.