The short answer
Twenty four hours before, with the time, the place and a way to change it. A second short nudge two hours before cuts no shows further.
Help centre · Subscription businesses
Appointment reminders that work for subscription businesses
Silent renewals become angry refunds. When should a reminder go out? Twenty four hours before, with the time, the place and a way to change it. A second short nudge two hours before cuts no shows further.
- Subscription businesses
- Appointment reminders that work
- Plain English
- Live in 5 minutes
Why subscription businesses ask this
Silent renewals become angry refunds. It usually surfaces the first time a real list goes out, when renewal notices, dispatch alerts and pause offers stop being a plan and become a send.
What it changes for you
Get this right and the outcome is renewals that stick and refunds that do not happen. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
When should a reminder go out?
Twenty four hours before, with the time, the place and a way to change it. A second short nudge two hours before cuts no shows further.
Is this different for subscription businesses?
The mechanics are the same. What changes is the volume and the timing, because subscription businesses mostly send renewal notices, dispatch alerts and pause offers.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Delivery and order updatesSubscription businessesAbandoned cart messagesSubscription businessesRunning a flash sale by SMSSubscription businessesReaching candidates by SMSSubscription businessesEvent invitations and remindersSubscription businessesPayment and renewal remindersSubscription businessesWhen people replySubscription businessesHandling opt outsSubscription businesses
Messaging for subscription businesses
Support on Telegram at @exerioco sets you up in under five minutes.