The short answer
History is kept for as long as you need it operationally and can be exported at any time. Ask support if you need a shorter window.
Help centre · Subscription businesses
How long messages are kept for subscription businesses
Silent renewals become angry refunds. Is my history stored forever? History is kept for as long as you need it operationally and can be exported at any time. Ask support if you need a shorter window.
- Subscription businesses
- How long messages are kept
- Plain English
- Live in 5 minutes
Why subscription businesses ask this
Silent renewals become angry refunds. It usually surfaces the first time a real list goes out, when renewal notices, dispatch alerts and pause offers stop being a plan and become a send.
What it changes for you
Get this right and the outcome is renewals that stick and refunds that do not happen. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Is my history stored forever?
History is kept for as long as you need it operationally and can be exported at any time. Ask support if you need a shorter window.
Is this different for subscription businesses?
The mechanics are the same. What changes is the volume and the timing, because subscription businesses mostly send renewal notices, dispatch alerts and pause offers.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Invoices and receiptsSubscription businessesControlling spendSubscription businessesChoosing the best send timeSubscription businessesShort codes and long numbersSubscription businessesMoving from another providerSubscription businessesHow to send your first SMSSubscription businessesChoosing a sender IDSubscription businessesGetting a sender ID registeredSubscription businesses
Messaging for subscription businesses
Support on Telegram at @exerioco sets you up in under five minutes.