The short answer
Five wrong attempts temporarily blocks the address for an hour. It clears on its own, or support can clear it sooner.
Help centre · Subscription businesses
Locked out after failed logins for subscription businesses
Silent renewals become angry refunds. Why can I not log in? Five wrong attempts temporarily blocks the address for an hour. It clears on its own, or support can clear it sooner.
- Subscription businesses
- Locked out after failed logins
- Plain English
- Live in 5 minutes
Why subscription businesses ask this
Silent renewals become angry refunds. It usually surfaces the first time a real list goes out, when renewal notices, dispatch alerts and pause offers stop being a plan and become a send.
What it changes for you
Get this right and the outcome is renewals that stick and refunds that do not happen. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Why can I not log in?
Five wrong attempts temporarily blocks the address for an hour. It clears on its own, or support can clear it sooner.
Is this different for subscription businesses?
The mechanics are the same. What changes is the volume and the timing, because subscription businesses mostly send renewal notices, dispatch alerts and pause offers.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Understanding RejectedSubscription businessesHandling a complaintSubscription businessesKeeping records of consentSubscription businessesHow long messages are keptSubscription businessesInvoices and receiptsSubscription businessesControlling spendSubscription businessesChoosing the best send timeSubscription businessesShort codes and long numbersSubscription businesses
Messaging for subscription businesses
Support on Telegram at @exerioco sets you up in under five minutes.