Help centre

Reading delivery status

What do the statuses mean? Delivered means the network confirmed it reached the handset. Sent means it is on its way or still without a final report. Rejected means it came back as undeliverable.

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The short answer

Delivered means the network confirmed it reached the handset. Sent means it is on its way or still without a final report. Rejected means it came back as undeliverable.

Who this matters to

This comes up most often for everyone. It is one of the questions people ask in the first week and rarely think about again once it is set up.

Doing it in the platform

Everything described here happens on screen while you work: the segment count, the cost, the sender name and the status of every message. Nothing is hidden behind a report you have to request.

If something looks wrong

Support on Telegram at @exerioco answers in minutes and can look at a specific send with you rather than sending you a help article.

Getting started

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

FAQ

What do the statuses mean?

Delivered means the network confirmed it reached the handset. Sent means it is on its way or still without a final report. Rejected means it came back as undeliverable.

Is there a support team I can ask?

Yes, a person on Telegram at @exerioco, not a ticket queue.

How do I get started?

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

Related pages

Still have a question?

Message support on Telegram at @exerioco and get a straight answer.