The short answer
Only if you want replies or run a keyword campaign. For one way sending, a sender name is enough.
Help centre
Short codes and long numbers
Do I need a special number? Only if you want replies or run a keyword campaign. For one way sending, a sender name is enough.
- Help centre
- product teams
- Plain English
- Live in 5 minutes
Who this matters to
This comes up most often for product teams. It is one of the questions people ask in the first week and rarely think about again once it is set up.
Doing it in the platform
Everything described here happens on screen while you work: the segment count, the cost, the sender name and the status of every message. Nothing is hidden behind a report you have to request.
If something looks wrong
Support on Telegram at @exerioco answers in minutes and can look at a specific send with you rather than sending you a help article.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Do I need a special number?
Only if you want replies or run a keyword campaign. For one way sending, a sender name is enough.
Is there a support team I can ask?
Yes, a person on Telegram at @exerioco, not a ticket queue.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Moving from another providertechnical buyersHow to send your first SMSnew accountsChoosing a sender IDbrand ownersGetting a sender ID registeredregulated marketsNumber formats that worklist ownersUploading a CSVteams with listsRemoving duplicates before a sendlist ownersHow segments are countedeveryone
Still have a question?
Message support on Telegram at @exerioco and get a straight answer.