The short answer
Within an hour while the intent is fresh, once. A second message the next day is the maximum before it reads as pressure.
Help centre · Clinics and practices
Abandoned cart messages for clinics and practices
Empty chairs from forgotten appointments. How soon should I follow up? Within an hour while the intent is fresh, once. A second message the next day is the maximum before it reads as pressure.
- Clinics and practices
- Abandoned cart messages
- Plain English
- Live in 5 minutes
Why clinics and practices ask this
Empty chairs from forgotten appointments. It usually surfaces the first time a real list goes out, when appointment reminders, results ready notices and rebooking offers stop being a plan and become a send.
What it changes for you
Get this right and the outcome is fewer no-shows without more phone calls. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.
Doing it in the platform
The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
How soon should I follow up?
Within an hour while the intent is fresh, once. A second message the next day is the maximum before it reads as pressure.
Is this different for clinics and practices?
The mechanics are the same. What changes is the volume and the timing, because clinics and practices mostly send appointment reminders, results ready notices and rebooking offers.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Running a flash sale by SMSClinics and practicesReaching candidates by SMSClinics and practicesEvent invitations and remindersClinics and practicesPayment and renewal remindersClinics and practicesWhen people replyClinics and practicesHandling opt outsClinics and practicesConsent in plain termsClinics and practicesQuiet hours and timingClinics and practices
Messaging for clinics and practices
Support on Telegram at @exerioco sets you up in under five minutes.