Help centre · Clinics and practices

Handling opt outs for clinics and practices

Empty chairs from forgotten appointments. Do I need an unsubscribe line? For marketing, yes. One short instruction is enough, and the request must be honoured before the next send goes out.

Clinics and practices
Handling opt outs
Plain English
Live in 5 minutes

The short answer

For marketing, yes. One short instruction is enough, and the request must be honoured before the next send goes out.

Why clinics and practices ask this

Empty chairs from forgotten appointments. It usually surfaces the first time a real list goes out, when appointment reminders, results ready notices and rebooking offers stop being a plan and become a send.

What it changes for you

Get this right and the outcome is fewer no-shows without more phone calls. Get it wrong and the cost shows up quietly, in messages nobody read and money already spent.

Doing it in the platform

The compose screen shows the segment count, the cost and the sender name before anything leaves, so the decision is made before the money moves.

Getting started

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

FAQ

Do I need an unsubscribe line?

For marketing, yes. One short instruction is enough, and the request must be honoured before the next send goes out.

Is this different for clinics and practices?

The mechanics are the same. What changes is the volume and the timing, because clinics and practices mostly send appointment reminders, results ready notices and rebooking offers.

How do I get started?

Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.

Related pages

Messaging for clinics and practices

Support on Telegram at @exerioco sets you up in under five minutes.