The short answer
History is kept for as long as you need it operationally and can be exported at any time. Ask support if you need a shorter window.
Help centre
How long messages are kept
Is my history stored forever? History is kept for as long as you need it operationally and can be exported at any time. Ask support if you need a shorter window.
- Help centre
- compliance teams
- Plain English
- Live in 5 minutes
Who this matters to
This comes up most often for compliance teams. It is one of the questions people ask in the first week and rarely think about again once it is set up.
Doing it in the platform
Everything described here happens on screen while you work: the segment count, the cost, the sender name and the status of every message. Nothing is hidden behind a report you have to request.
If something looks wrong
Support on Telegram at @exerioco answers in minutes and can look at a specific send with you rather than sending you a help article.
Getting started
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
FAQ
Is my history stored forever?
History is kept for as long as you need it operationally and can be exported at any time. Ask support if you need a shorter window.
Is there a support team I can ask?
Yes, a person on Telegram at @exerioco, not a ticket queue.
How do I get started?
Message support on Telegram at @exerioco. The account is usually open in under five minutes. Then you log in, paste your numbers, write the message, pick the sender name and send.
Related pages
Invoices and receiptsfinance teamsControlling spendfinance teamsChoosing the best send timemarketing teamsShort codes and long numbersproduct teamsMoving from another providertechnical buyersHow to send your first SMSnew accountsChoosing a sender IDbrand ownersGetting a sender ID registeredregulated markets
Still have a question?
Message support on Telegram at @exerioco and get a straight answer.